Meebo widget

The Meebo widget (where do they get these names?) was added to unsuccessful keyword searches in the Topeka and Shawnee County Public Library catalog. When a customer searches the catalog and doesn’t find anything, they can contact library staff via IM and ask for help (they also display their phone number if they want to call). Here’s their library’s website if you want to see it in action: (Use or make up a word that won’t be found in a keyword search. Hint: “brackish” can be found in a search, but “brack” can’t!).  Our DS is already looking into this (my high-up source tells me).

 The blog entry on this is David Lee King’s, the Digital Branch and Services Manager at this district.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


Get every new post delivered to your Inbox.

%d bloggers like this: